DONATE
sightsavers_news

Sightsavers is named top charity for customer service

October 2017
A photo of the four members of Sightsavers' Supporter Care team
Sightsavers’ award-winning Supporter Care team: Julie Holmes, Lucinda Pepper, Charlotte Albone and Jenny Bouston.

For the second year in a row, Sightsavers has been named the top charity in the Top 50 Companies for Customer Service Awards.

Sightsavers was named the sixth best company overall for customer service as part of the annual top 50 round-up, which ranks organisations based on customer experience and uses mystery shoppers to test each company’s performance.

The awards were presented at a gala dinner at The Vox event centre in Birmingham on 25 October.

Becki Jupp, Sightsavers’ Director of Global Individual Giving and Marketing, said: “This is a huge achievement for the team. Supporter care is very important to us at Sightsavers, and the team works tirelessly in dealing with every supporter as an individual.”

To contact Sightsavers’ Supporter Care team, email [email protected] or call +44 (0)1444 446600.

How we’re run

Find out about how Sightsavers operates, how we spend your money and how we make sure it’s done efficiently.

Read more

Give a gift today to help us save sight

DONATE

Latest news

Thomas Engels standing in front of a banner at the World Ophthalmology Congress, holding his certificate.
sightsavers_news

Sightsavers wins outstanding abstract award at World Ophthalmology Congress

The award is given to researchers based on the scientific quality of their work and is evaluated by a panel of reviewers.

June 2018
The operating theatre during cataract surgery,
sightsavers_news

Sightsavers and partners launch app to improve cataract operations

The BOOST app, which stands for Better Operative Outcomes Software Tool, helps surgeons monitor their operations so they can improve their results.

June 2018
Gertrude Oforiwa Fefoame smiling.
sightsavers_news

Sightsavers’ Gertrude Oforiwa Fefoame elected to UN disability committee

Gertrude was one of six candidates elected in the first round of voting, of which three are women, which has improved the committee's gender balance.

June 2018