DONATE

Sightsavers is named top charity for customer service

October 2017
A photo of the four members of Sightsavers' Supporter Care team
Sightsavers’ award-winning Supporter Care team: Julie Holmes, Lucinda Pepper, Charlotte Albone and Jenny Bouston.

For the second year in a row, Sightsavers has been named the top charity in the Top 50 Companies for Customer Service Awards.

Sightsavers was named the sixth best company overall for customer service as part of the annual top 50 round-up, which ranks organisations based on customer experience and uses mystery shoppers to test each company’s performance.

The awards were presented at a gala dinner at The Vox event centre in Birmingham on 25 October.

Becki Jupp, Sightsavers’ Director of Global Individual Giving and Marketing, said: “This is a huge achievement for the team. Supporter care is very important to us at Sightsavers, and the team works tirelessly in dealing with every supporter as an individual.”

To contact Sightsavers’ Supporter Care team, email [email protected] or call +44 (0)1444 446600.

How we’re run

Find out about how Sightsavers operates, how we spend your money and how we make sure it’s done efficiently.

Read more

Give a gift today to help us save sight

DONATE

Latest news

Erin Pritchard speaks at the Sightsavers office
sightsavers_news

Sightsavers awarded for supporting people with disabilities at work

Sightsavers has been awarded Disability Confident Employer Level 3 accreditation for its work promoting inclusion in the workplace.

February 2020
A group of children sit on the floor at the museum listening to a talk by Sightsavers
sightsavers_news

Sightsavers teams up with the Science Museum for a special series of Astronights

Astronights gives children a fun opportunity to learn more about Sightsavers and our work.

February 2020
A young boy stands outside in the sun wearing light coloured clothes. There is a small house to the left and a tree to the right.
sightsavers_news

Sightsavers surgeon featured on BBC for World NTD Day

Our sight-saving work in rural Kenya was featured in BBC coverage for World NTD Day 2020.

January 2020