DONATE

Sightsavers is named top charity for customer service

October 2017
A photo of the four members of Sightsavers' Supporter Care team
Sightsavers’ award-winning Supporter Care team: Julie Holmes, Lucinda Pepper, Charlotte Albone and Jenny Bouston.

For the second year in a row, Sightsavers has been named the top charity in the Top 50 Companies for Customer Service Awards.

Sightsavers was named the sixth best company overall for customer service as part of the annual top 50 round-up, which ranks organisations based on customer experience and uses mystery shoppers to test each company’s performance.

The awards were presented at a gala dinner at The Vox event centre in Birmingham on 25 October.

Becki Jupp, Sightsavers’ Director of Global Individual Giving and Marketing, said: “This is a huge achievement for the team. Supporter care is very important to us at Sightsavers, and the team works tirelessly in dealing with every supporter as an individual.”

To contact Sightsavers’ Supporter Care team, email [email protected] or call +44 (0)1444 446600.

How we’re run

Find out about how Sightsavers operates, how we spend your money and how we make sure it’s done efficiently.

Read more

Give a gift today to help us save sight

DONATE

Latest news

Four-year-old Arman sits on his mother's lap while they read a book.
sightsavers_news
News /

Online hub launched to support charities’ safeguarding

The new digital platform, supported by Sightsavers, contains safeguarding resources and advice for aid sector organisations.

June 2020
Lady looking at degrading image in art gallery
sightsavers_news
News /

BLINK exhibition wins global design award

The interactive photo exhibition that provided an artistic representation of sight loss from blinding trachoma has been given an award.

May 2020
A woman stands next to a man sitting in a chair. Both wear face masks.
sightsavers_news

Sightsavers launches COVID-19 disability rights petition

The Equal World COVID-19 petition was launched in response to reports from around the world of the disproportionate impact the COVID-19 pandemic is having on people with disabilities.

May 2020