Sightsavers was named the sixth best company overall for customer service as part of the annual top 50 round-up, which ranks organisations based on customer experience and uses mystery shoppers to test each company’s performance.
The awards were presented at a gala dinner at The Vox event centre in Birmingham on 25 October.
Becki Jupp, Sightsavers’ Director of Global Individual Giving and Marketing, said: “This is a huge achievement for the team. Supporter care is very important to us at Sightsavers, and the team works tirelessly in dealing with every supporter as an individual.”
To contact Sightsavers’ Supporter Care team, email [email protected] or call +44 (0)1444 446600.
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Sightsavers and its partners are holding a special event on 28 January, to share what we've learned about producing data that includes everyone.
Three Sightsavers nominees from Tanzania have received recognition in the 2020 IAPB Vision Excellence awards.